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Terms & Conditions

About Us
This web site is owned and operated by Seemore Graphics Ltd  who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Seemore Graphics Ltd t/a Simply Walkstools
158 Southampton Road, Ringwood, Hampshire BH24 1JG, United Kingdom

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details or to log-in to your PayPal account, so that we are able to complete the order.

We do not store credit card details nor do we share customer details with any 3rd parties.

We accept card payments through Worldpay and Paypal.

We accept Paypal transactions. If you do not wish to pay online, please telephone us regarding sending a cheque, which will need to be processed before we despatch any goods (please allow 7 working days).

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
UK for all Walkstools our primary provider is Royal Mail (in certain situations we use a carrier such as MyHermes): We offer Non-Signed For Delivery, which gives no postal insurance; Signed for Delivery (1-3 days); Next Working Day, when ordered before 12 noon. If an in-stock order is received before 12 noon GMT (excluding weekends and bank holidays), we endeavour to despatch the same day. We cannot guarantee a delivery time or date for overseas orders due to courier provider services that maybe outside of our control.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security Payments on this website are processed on PayPal’s own secure servers. We do not store credit card details nor do we share customer details with any 3rd parties.

Guarantee
We guarantee your satisfaction. All of our products come with a 1 year guarantee.

Reaching Us
If you need to reach us, please email us using the form on the contact page, alternatively, you can call or write to us at the address above.

Refund/Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund. If you no longer want your purchase and it remains unopened and unused, you can arrange to return it to us within seven days of receipt for a refund. Please be aware that we will not refund your return postage costs, if there is no error on our part. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Returns Address:

Seemore Graphics Ltd t/a Simply Walkstools
158 Southampton Road, Ringwood, Hampshire BH24 1JG, United Kingdom

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